BMW Roadside Assistance

WHEN IT COUNTS: WE ARE ALWAYS BY YOUR SIDE.

BMW Roadside Assistance.

WHEN IT COUNTS: WE ARE ALWAYS BY YOUR SIDE.

BMW Roadside Assistance.

BMW is reliably at your service at all times – and that of course applies even when an unforeseen situation arises. The BMW Roadside Assistance number ensures you get fast and comprehensive support at all times, whatever the circumstances are.

 

BMW Roadside Assistance is complimentary for all BMW and BMW M vehicles registered on or after 1 May 2014 by any authorised BMW / Premium Selection dealers.

WHEN IT COUNTS: WE ARE ALWAYS BY YOUR SIDE.BMW Roadside Assistance.

BMW is reliably at your service at all times – and that of course applies even when an unforeseen situation arises. The BMW Roadside Assistance number ensures you get fast and comprehensive support at all times, whatever the circumstances are.

 

BMW Roadside Assistance is complimentary for all BMW and BMW M vehicles registered on or after 1 May 2014 by any authorised BMW / Premium Selection dealers.

CLOSE AT HAND. EVEN WHEN YOU ARE FAR AWAY

FAST SUPPORT WHEN ASSISTANCE IS REQUIRED.

The BMW Roadside Assistance service is available to all BMW drivers around the clock, 365 days a year. A single call – and our experts are at your service, either on the phone or on the scene if required.

 

When you call us, our qualified specialists from the call centre take care of absolutely everything that needs to be done in the event of a breakdown or accident. Even over the phone, we can provide you with important information and, if necessary, initiate further steps. Meanwhile, you can remain completely calm and enjoy maximum peace of mind and mobility. Your BMW is in the very best hands with our experts. The authorised BMW service centre will restore it to its original condition – a definite bonus in terms of value retention and vehicle lifetime.

 

BMW Roadside Assistance provides professional and expert support in consistent BMW quality; starting with your phone call, right through to your onward trip in an intact automobile. Whatever happens: with the BMW Roadside Assistance number you are excellently equipped.

 

BMW Roadside Assistance Hotline: +65 6377 0085.

Breakdown assistance

BMW BREAKDOWN ASSISTANCE – DIRECTLY ON THE SCENE.

The BMW Roadside Assistance offers lifetime phone assistance and organisational support, as well as the below comprehensive mobility services for five years after first registration date, at no cost to you.                

  • BMW ROADSIDE ASSISTANCE AT A GLANCE.
    • On-Site Breakdown Assistance.
      Our call centre can’t help? Then a BMW Service Mobile or a qualified cooperation partners can with on-the-spot repairs and assistance. Onsite Breakdown Assistance is available from 6am – 11pm, daily.

      We’re here to help even for minor mishaps like flat tyre, a lost car key, wrong fuel or empty tank. Customers may also request for on-site assistance in case of vandalism, attempted theft and all customer induced breakdowns. Incurred costs, however, will not be reimbursed in these cases.
    • Towing Service.

      Your vehicle requires towing after the breakdown? Our BMW Service Mobile team or qualified cooperation partners will tow your car to the nearest BMW Service Centre at our cost. Our call centre & team from authorised BMW service centre will keep you updated.
    • Taxi Service / Replacement Vehicle.

      Stay mobile with our Taxi Service. We bear the costs for one taxi journey up to a maximum sum of S$50. Alternatively, we support you with the arrangement of a replacement car*, the cost of which will be borne by the customer.
    • Hotel Accommodation.

      Hotel costs for all passengers will be reimbursed when the breakdown has occurred over 100km from your home and the period of repair exceeds three days. For up to four nights (hotel category up to five stars).

    In addition to the above mentioned benefits, we also provide the following services, individually or combined, up to a maximum of S$500 per breakdown.

    • Onward Travel.

      If you are abroad, we bear the expenses needed to continue the journey or return home by train or plane.
    • Vehicle Pick-Up and Recovery.

      When the breakdown has occurred over 100km from your home and the period of repair exceeds three days, we will bear the costs incurred for a vehicle pick-up in Singapore or abroad.

    * The availability of replacement vehicles may vary and subject to terms & conditions.

  • BMW i ROADSIDE ASSISTANCE AT A GLANCE.

    Stay mobile – whatever happens. BMW i Roadside Assistance is always at your side, ensuring that your journey continues in case of a breakdown. Our services include:

    • 24/7 Call Centre & Organizational Support.
      Our team of qualified specialists will identify whether the breakdown is caused by a discharged battery or any other vehicle reason. We will offer step-by-step assistance over the phone to initiate the charging process or initiate the service process for the wallbox. Assistance may also be possible by BMW Teleservice Diagnosis & Help.
    • On-Site Breakdown Assistance.

      Our call centre can’t help? Our qualified specialists will come to your location for on-the-spot repair or assistance.

    For minor mishaps like a lost car key, we will provide organizational assistance. Incurred costs, however, will not be reimbursed in these cases.

    • Towing Service.

      In case of a discharged battery, your BMW i will be transported to the nearest charging station (public, dealer or home) to reload your vehicle. We can also tow you to a preferred charging spot, if the additional distance is less than 30km.

    In the event of a breakdown, our BMW Servicemobile team or qualified  cooperation partners will tow your car to the nearest BMW Service Centre at our cost. Our call centre & team from Authorised BMW I Service Centre will keep you updated.

    • Deep Discharging Reminder.

      When your BMW i vehicle is parked unplugged for long periods with a low charging level, there is a risk of a depleted battery that can result in battery damage. To prevent this situation, three warning reminders will be sent via BMW I Remote App and/or SMS or email before deep discharging of battery occurs.
    • Taxi / Replacement Vehicle.

      Stay mobile with our Taxi Service. We bear the costs for one taxi journey up to a maximum sum of S$50. Alternatively, we support you with the arrangement of a replacement car.*
    • Hotel Accommodation.
      Hotel costs for all passengers will be reimbursed when the breakdown has occurred over 100km from your home and the period of repair exceeds three days. For up to four nights (hotel category up to five stars).
      In addition to the above mentioned benefits, we also provide the following services up to a maximum of S$500 per breakdown.
    • Onward Travel.

      If you are abroad, we bear the expenses needed to continue the journey or return home by train or plane.
    • Vehicle Pick-Up and Recovery.

      When the breakdown has occurred over 100km from your home and the period of repair exceeds three days, we will bear the costs incurred for a vehicle pick-up in Singapore or abroad.

    *The availability of replacement vehicles may vary and subject to terms & conditions.

Accident Management

BMW ACCIDENT MANAGEMENT – QUICK AND UNCOMPLICATED.

The fast, expert support from BMW Roadside Assistance gives you as much relief as possible when it counts – and ensures that you and your BMW are excellently looked after, even in exceptional situations.

 

BMW Roadside Assistance can help you to call the police or emergency services, notify an Authorised BMW Service Centre and, if necessary, organise a towing service or replacement car. However, all costs will be borne by the customer, unless otherwise mentioned.